LEGAL & COMPLIANCE

Refund & Cancellation Policy

Last Updated: August 2026

1. Instant Digital SaaS Delivery

LinkMe Pro is an online software-as-a-service (SaaS) subscription service. Upon successful payment verification, all Pro membership entitlements (including unlimited custom links, analytics tracking, advanced theme styling, and priority features) are delivered and activated instantly and automatically within your account without physical shipment.

2. 3-Day Money-Back Guarantee

We strive to deliver exceptional service to global creators. If you are not satisfied with LinkMe Pro, we provide clear and transparent refund eligibility:

  • Refund Window:Within 3 calendar days (72 hours) from the initial payment timestamp.
  • Eligible Reasons:Technical defects unresolved in reasonable time, accidental duplicate billing, or dissatisfaction prior to extensive platform data export.
  • Processing & Timing:You can submit a ticket in Dashboard Feedback (with your username and order ID), or email linkme_contact@163.com. Requests are reviewed within 1 business day and refunded to your original payment method.
  • Invoiced Orders Policy:If an invoice has been requested or issued for an order, it is deemed that final financial consumption is confirmed, and the order is non-refundable. If approved under technical faults, tax credit note cooperation is required.
  • Cryptocurrency Payments (USDT / USDC):Due to the irreversible and decentralized nature of blockchain network transactions, orders paid via on-chain cryptocurrencies (including USDT, USDC) are strictly non-refundable once confirmed on the blockchain. Please verify the cryptocurrency, chain network, and amount carefully prior to payment.

3. Zero Hidden Charges & Expiration Policy

LinkMe Pro plans are clear fixed-period passes (1 Month / 6 Months / 1 Year) with absolutely zero unauthorized recurring charges. If not manually renewed upon expiration, your account smoothly transitions back to the Free plan while all your created data and profile settings are permanently preserved.

4. Customer Support & Inquiries

For any billing, subscription, or refund assistance, you can submit a ticket in Dashboard Feedback or email us at: linkme_contact@163.com.

linkme_contact@163.comReplies within 1 business day

5. Policy Updates & Interpretation

To the maximum extent permitted by applicable law, LinkMe reserves the right to interpret, modify, and update this policy. Material adjustments will be notified via site announcements or email.